If you’re a salesperson, you have a big-time vested interest in the delivery of the item you sold. Don’t take the attitude, “I’ve done my job, now let the others do theirs.” If you expect any additional business from your Elephant, you must back up the promises you’ve made. If you don’t, you can kiss any new business goodbye. Believe me, it’s much better for your survival to figure out what operational issues the new business might present and deal with them up front, before the sale is made. Don’t hide behind your operations manager or owner- take responsibility for the things you sell and the promises you make. Take a stand, and if your owner or manager isn’t considering how the new business will impact the organization, suggest strongly that she do so.
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